TL - Admission Officer

Salary up to 50k

location: noida

minimum 5 years

Immediate joiner

excellent communication skills

Job Summary:

Team Leader – Admission Officer

Key Responsibilities:

• Lead a team of admission counselors and oversee daily operations related to student inquiries, follow-ups, and conversions.
• Guide and train team members on effective counseling techniques, CRM usage, and objection handling.
• Monitor team performance and ensure achievement of weekly/monthly admission targets.
• Handle escalated queries and provide personalized support to high-potential leads.
• Maintain reports on leads, follow-ups, conversions, and admissions funnel metrics.
• Coordinate with the marketing team for lead quality and campaign feedback.
• Develop and implement strategies to improve admission conversion rates.
• Stay updated with course offerings, admission criteria, and institutional policies.
• Conduct regular team meetings, one-on-ones, and performance evaluations.

Key Requirements:

• Bachelor’s degree (Master’s preferred) in Business, Marketing, Education, or a related field.
• Minimum 3 years of experience in admissions/sales/counseling, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to manage, mentor, and motivate a team.
• Proficiency in using CRM tools, Excel, and Google Sheets.
• Target-driven mindset with excellent problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment.

Preferred Skills:

• Experience in the education sector (universities, edtech, coaching centers, or international admissions).
• Knowledge of admissions funnel management and student lifecycle.
• Familiarity with digital lead generation and tele-counseling processes.