TICKETING EXECUTIVE

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a customer service representative in this role, you will be responsible for handling customer inquiries and reservations through various channels like phone, email, and in person. Your key responsibilities will include: - Issuing tickets, boarding passes, and other travel documents. - Providing customers with information on flight schedules, fares, and connections. - Assisting passengers with check-in procedures, baggage handling, and special requests. - Processing ticket changes, cancellations, and refunds efficiently. - Maintaining accurate records of transactions and customer interactions. - Coordinating with airlines, travel agencies, and vendors to ensure smooth operations. - Ensuring compliance with company policies and industry regulations. No additional details of the company are mentioned in the job description.,

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Travel and Tourism

London

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