Ticketing Executive

We are looking for a professional and customer-oriented Reservation Executive (Airline / Airport

Ground Staff) to assist passengers with reservations, ticketing, inquiries, and travel-related services. The role involves handling bookings, updating flight details, and ensuring a smooth customer experience at the airport or office.

Key Responsibilities

• Handle airline ticket reservations, cancellations, and reissuance.
• Assist passengers with flight inquiries, seat availability, fare information, and travel rules.
• Provide check-in support and boarding assistance (if required).
• Update passenger details in the reservation system (GDS/airline portals).
• Coordinate with airline staff for schedule changes or passenger requests.
• Provide customer service via calls, emails, and at the airport counter.
• Ensure compliance with airline safety and documentation procedures.
• Prepare daily reports and maintain accurate records.

Required Skills

• Good communication skills (Hindi /

English).

• Basic computer knowledge; familiarity with reservation systems is a plus.
• Customer service mindset and problem-solving ability.
• Ability to work under pressure during rush hours.
• Professional and polite behavior.

Eligibility

• 12th Pass / Graduate
• Fresher or up to 1 year experience can apply
• Age limit: 18-29 years
• Good grooming and presentable personality

Job Types: Full-time, Fresher

Pay: ₹18,240.27 - ₹36,660.96 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person