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Outworx Solutions
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Thin Client, HPDM Professional

Thin Client, HPDM Professional

Outworx Solutions

1 - 5 years

|

3 - 6 Lacs

Posted:10 hours ago| Platform:

Apply

Skills Required

troubleshooting load runner performance monitoring performance testing performance tuning database mirroring performance engineering sql server jmeter configuration management high availability load testing sql dba linux log shipping clustering

Work Mode

Work from Office

Job Type

Full Time

Job Description

Level

Job Role : -

L1 : -

User Support: Provide first-level support for end-users regarding thin client issues.
Troubleshooting: Diagnose basic technical problems and assist users with common issues.
Device Setup: Assist in the setup and configuration of thin client devices.
Monitoring: Monitor the performance and status of thin client systems.
Documentation: Maintain logs of issues, resolutions, and user interactions.
Escalation: Escalate unresolved issues to L2 engineers or other relevant teams.
Software Installation: Help with the installation of standard software applications on thin clients.
Configuration Management: Support basic configuration tasks as per standard procedures.
Inventory Management: Assist in maintaining an inventory of thin client devices and hardware.
Training and Guidance: Provide basic training to users on how to operate thin clients effectively.

L2 : -

Support and Troubleshooting: Provide second-level support for thin client issues escalated from L1 teams.
Configuration Management: Configure and manage thin client devices and settings.
Deployment: Assist in the deployment of thin client solutions and applications.
Performance Monitoring: Monitor the performance and health of thin client environments.
User Support: Address user inquiries and provide assistance with thin client functionalities.

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