Performance Marketing Manager Full-Time | Gurugram | On-Site Industry: Wellness, Health & Lifestyle Experience Level: 4-7+ Years Join The Wellness Co. – One of India’s Fastest-Growing Integrative Wellness Brands We are on a mission to revolutionize health & wellness in India through cutting-edge therapies, transformative experiences, and a deep commitment to helping people become the best versions of themselves. With multiple centers in major cities across India and ambitious expansion plans, we are seeking a Performance Marketing Manager who is ready to take ownership, drive growth, and lead high-impact campaigns in a dynamic, high-energy environment. If you thrive on data-driven decision making , creative problem solving , and delivering measurable results , this is your opportunity to work at the intersection of wellness, technology, and brand building. Key Responsibilities As our Performance Marketing Manager , you will be responsible for: Strategy & Execution: Develop, implement, and manage high-performing campaigns across Google Ads, Meta Ads, YouTube, and emerging platforms. Drive customer acquisition, lead generation, and revenue growth while maintaining strong ROAS. Data-Driven Optimization: Continuously track, measure, and optimize campaign performance against KPIs. Conduct A/B testing for creatives, landing pages, and ad formats to maximize results. Budget Management: Own and manage performance marketing budgets, ensuring maximum efficiency and accountability. Forecast, allocate, and adjust spend based on campaign performance and business goals. Creative Collaboration: Work closely with the creative team to develop compelling ad copy, visuals, and video content aligned with brand voice. Ensure all creative assets are optimized for different platforms and audience segments. Cross-Functional Impact: Partner with sales, design, operations, and CRM teams to ensure a seamless user journey from ad click to client conversion. Provide insights to inform pricing strategies, promotions, and market positioning. Market Intelligence: Stay ahead of industry trends, algorithm updates, and competitor strategies. Identify new growth opportunities in untapped channels and audience segments. What We’re Looking For Must-Haves: 4–7 years of proven experience in performance marketing, preferably in D2C, service-oriented retail, e-commerce, or high-growth lifestyle/consumer brands. Hands-on expertise with Google Ads , Meta Business Suite , Social Media, and analytics platforms (Google Analytics, GA4, Tag Manager, etc.). Strong analytical skills with the ability to interpret data and turn insights into action. Experience in scaling campaigns with significant budgets and delivering measurable ROI. Ability to thrive in a fast-paced, high-growth environment with high ownership. Bachelor's degree or further in Marketing, Business, or a related field. Good-to-Have: Experience working in wellness, fitness, or premium/luxury lifestyle industries and brands is advantageous. Knowledge of SEO, influencer marketing, and affiliate partnerships. Familiarity with CRM systems and marketing automation tools. Why Join The Wellness Co.? High Ownership & Impact: Your work directly fuels the growth of one of India’s fastest-growing wellness brands. Rapid Career Growth: Be part of an entrepreneurial culture where your ideas get implemented and your skills evolve quickly. Dynamic Work Environment: Work with passionate, driven individuals in a brand that’s redefining wellness in India. Industry at the Cutting Edge: Gain experience in an industry projected to grow exponentially over the next decade, and work closely with the executive team (co-founders, VPs, department heads, etc.) to implement pan-India client acquisition/retention strategies. Perks & Benefits Competitive compensation & performance-based incentives. Continuous learning opportunities through industry workshops & trainings. A collaborative, energetic, and health-conscious workplace (with access to The Wellness Co.’s premium therapies, services, and health protocols). 📍 Location: Gurugram (On-Site, Full-Time) 📅 Start Date: Immediate If you’re ready to create measurable impact and grow with a category-defining brand, we’d love to meet you. Apply now on LinkedIn or send your CV to hello@thewellnessco.in & shaila@rollins.co.in with the subject line: Performance Marketing Manager – Gurugram .
Centre Manager | The Wellness Co. | Hyderabad Full-Time | Hyderabad | On-Site Industry: Wellness, Health, Lifestyle, Premium Services Experience Level: 5–10+ Years Join The Wellness Co. – One of India’s Fastest-Growing Integrative Wellness Brands The Wellness Co. is one of India’s fastest-growing integrative wellness brands, redefining health and lifestyle through advanced therapies, holistic care, and luxury wellness experiences. With multiple state-of-the-art wellness centers across the country and rapid expansion plans ahead, we are looking for a Centre Manager to lead one of our flagship centres in Hyderabad city. This role is ideal for proven leaders from the wellness, healthcare, fitness, clinical, or premium hospitality industries who are highly motivated, people-focused, and results-driven. Key Responsibilities As a Centre Manager , you will be the driving force behind the growth, success, and daily excellence of one of The Wellness Co.’s flagship Hyderabad Centres. Operational Leadership: - Lead day-to-day operations to ensure seamless functioning across all departments. - Uphold and exceed The Wellness Co.’s brand standards in service, ambience, and customer experience. Sales & Business Growth: - Drive centre revenue, meet monthly sales targets, and design strategies for continuous growth. - Identify and execute opportunities for client acquisition, upselling, and retention. Client Experience & Relationship Building: - Serve as the face of the centre, building strong relationships with premium clients and members. - Ensure every client interaction reflects exceptional hospitality, trust, and care. - And work with cross-functional teams to help drive new client/member acquisition and existing client/member retention strategies. Team Leadership & Development: - Recruit, train, and mentor a high-performing on-ground team. - Inspire and motivate staff daily, ensuring alignment with brand culture and performance goals. Community & Events: - Manage wellness events, workshops, and community-building activities to strengthen client engagement. - Collaborate with marketing for campaigns, launches, and influencer/celebrity events. Centre Maintenance & Upkeep: - Oversee facility maintenance, cleanliness, and compliance with health and safety standards. - Coordinate with vendors and internal teams for smooth infrastructure operations. Reporting & Analytics: - Track KPIs, provide performance reports, and ensure strategic actions are implemented to achieve monthly goals. What We’re Looking For Must-Have Qualifications & Experience: - 5–10 years of experience in centre management, clinic/hospital operations, fitness club management, spa/wellness centre leadership, or premium hospitality operations. - Proven track record of delivering sales growth and operational excellence in a client-facing leadership role. - Strong team management skills with the ability to inspire, guide, and retain high-performance teams. - Excellent interpersonal and communication skills – must be client-centric and relationship-driven. - Hands-on leader with a proactive attitude and ability to resolve on-ground challenges daily. Good-to-Haves: - Exposure to wellness, healthcare, or premium lifestyle brands. - Experience managing P&L responsibilities. - Knowledge of CRM systems and client engagement tools. Why Join The Wellness Co.? Leadership with Impact: Run a flagship wellness centre and directly influence its success. High Ownership: Autonomy to drive business growth and team culture with visible results. Career Acceleration: Opportunity to grow into regional/national leadership roles as the brand expands. Be at the Cutting-Edge: Become a part of a luxury wellness movement that is reshaping India’s health, lifestyle, longevity, and fitness industries. And work closely with industry veterans, thought leaders, and the country’s foremost health experts to help positively transform the daily well-being of hundreds of clients/members. Perks & Benefits - Competitive compensation with highly attractive performance-based incentives. - Leadership training and continuous development opportunities. - Vibrant, collaborative, and health-focused work environment (with access to all of The Wellness Co.’s premium therapies, services, and health protocols). 📍 Location: Hyderabad (On-Site, Full-Time) 📅 Start Date: Immediate Ready to take ownership of a flagship wellness centre and lead it to success month after month? Apply now on LinkedIn or send your CV to hello@thewellnessco.in & snair@rollins.co.in with the subject line: Centre Manager – Hyderabad . #CentreManager #WellnessIndustry #HealthcareJobs #OperationsManagement #ClientExperience #LeadershipRoles #HyderabadJobs #WellnessJobs #Wellness #TeamLeadership #WellnessCareers #HealthcareLeadership
Centre Manager | The Wellness Co. | Hyderabad Full-Time | Hyderabad | On-Site Industry: Wellness, Health, Lifestyle, Premium Services Experience Level: 510+ Years Join The Wellness Co. One of Indias Fastest-Growing Integrative Wellness Brands The Wellness Co. is one of Indias fastest-growing integrative wellness brands, redefining health and lifestyle through advanced therapies, holistic care, and luxury wellness experiences. With multiple state-of-the-art wellness centers across the country and rapid expansion plans ahead, we are looking for a Centre Manager to lead one of our flagship centres in Hyderabad city. This role is ideal for proven leaders from the wellness, healthcare, fitness, clinical, or premium hospitality industries who are highly motivated, people-focused, and results-driven. Key Responsibilities As a Centre Manager , you will be the driving force behind the growth, success, and daily excellence of one of The Wellness Co.s flagship Hyderabad Centres. Operational Leadership: -Lead day-to-day operations to ensure seamless functioning across all departments. -Uphold and exceed The Wellness Co.s brand standards in service, ambience, and customer experience. Sales & Business Growth: -Drive centre revenue, meet monthly sales targets, and design strategies for continuous growth. -Identify and execute opportunities for client acquisition, upselling, and retention. Client Experience & Relationship Building: -Serve as the face of the centre, building strong relationships with premium clients and members. -Ensure every client interaction reflects exceptional hospitality, trust, and care. -And work with cross-functional teams to help drive new client/member acquisition and existing client/member retention strategies. Team Leadership & Development: -Recruit, train, and mentor a high-performing on-ground team. -Inspire and motivate staff daily, ensuring alignment with brand culture and performance goals. Community & Events: -Manage wellness events, workshops, and community-building activities to strengthen client engagement. -Collaborate with marketing for campaigns, launches, and influencer/celebrity events. Centre Maintenance & Upkeep: -Oversee facility maintenance, cleanliness, and compliance with health and safety standards. -Coordinate with vendors and internal teams for smooth infrastructure operations. Reporting & Analytics: -Track KPIs, provide performance reports, and ensure strategic actions are implemented to achieve monthly goals. What Were Looking For Must-Have Qualifications & Experience: -510 years of experience in centre management, clinic/hospital operations, fitness club management, spa/wellness centre leadership, or premium hospitality operations. -Proven track record of delivering sales growth and operational excellence in a client-facing leadership role. -Strong team management skills with the ability to inspire, guide, and retain high-performance teams. -Excellent interpersonal and communication skills must be client-centric and relationship-driven. -Hands-on leader with a proactive attitude and ability to resolve on-ground challenges daily. Good-to-Haves: -Exposure to wellness, healthcare, or premium lifestyle brands. -Experience managing P&L responsibilities. -Knowledge of CRM systems and client engagement tools. Why Join The Wellness Co. Leadership with Impact: Run a flagship wellness centre and directly influence its success. High Ownership: Autonomy to drive business growth and team culture with visible results. Career Acceleration: Opportunity to grow into regional/national leadership roles as the brand expands. Be at the Cutting-Edge: Become a part of a luxury wellness movement that is reshaping Indias health, lifestyle, longevity, and fitness industries. And work closely with industry veterans, thought leaders, and the countrys foremost health experts to help positively transform the daily well-being of hundreds of clients/members. Perks & Benefits -Competitive compensation with highly attractive performance-based incentives. -Leadership training and continuous development opportunities. -Vibrant, collaborative, and health-focused work environment (with access to all of The Wellness Co.s premium therapies, services, and health protocols). ???? Location: Hyderabad (On-Site, Full-Time) ???? Start Date: Immediate Ready to take ownership of a flagship wellness centre and lead it to success month after month Apply now on LinkedIn or send your CV to [HIDDEN TEXT] & [HIDDEN TEXT] with the subject line: Centre Manager Hyderabad . #CentreManager #WellnessIndustry #HealthcareJobs #OperationsManagement #ClientExperience #LeadershipRoles #HyderabadJobs #WellnessJobs #Wellness #TeamLeadership #WellnessCareers #HealthcareLeadership Show more Show less
Brand & Social Media Manager | Premium Wellness & Lifestyle Brand | Gurugram Full-Time | Gurugram | On-Site Industry: Wellness, Health, Lifestyle, Premium Services Experience Level: 5–8 Years About The Wellness Co. The Wellness Co. is one of India’s fastest-growing integrative wellness brands, redefining health and lifestyle through cutting-edge therapies, holistic care, and transformative experiences. With multiple centres across India and a rapidly expanding footprint, we are seeking a Brand & Social Media Manager to lead our brand storytelling, digital strategy, and social media presence. This is an opportunity for a highly creative, data-driven, and execution-focused professional who has succeeded in similar roles within wellness, healthcare, lifestyle, or premium consumer industries . Key Responsibilities As our Brand & Social Media Manager , you will be responsible for building and scaling The Wellness Co.’s brand presence, digital ecosystem, and community engagement across online and offline channels. Social Media & Digital Strategy: Own and execute the social media calendar across Instagram, LinkedIn, YouTube, and other platforms. Drive audience growth, engagement, and organic lead generation through data-backed strategies. Ensure consistent brand voice and premium positioning across all content. Content & Creative Direction: Conceptualize and oversee brand-aligned content (visual, written, video). Collaborate with the design team to produce on-brand creatives and campaign assets. Plan and coordinate photo/video shoots for marketing and brand campaigns. Influencer & Partnership Marketing: Lead influencer outreach, brand collaborations, and co-created content initiatives. Build partnerships with wellness, lifestyle, and premium consumer brands. Drive collaborative events, activations, and cross-promotions. Events & Community Building: Plan and manage brand-led events, wellness workshops, and community activities. Interface with partners, media, and clients during on-ground initiatives. Advertising & Media Coordination: Manage digital ad requirements (in coordination with performance marketing). Liaise with agencies and PR partners for campaigns, articles, and media placements. Oversee print/digital brand assets for campaigns, launches, and brand activations. Analytics & Growth: Track performance of campaigns, content, and social platforms. Deliver actionable insights to optimize strategies month-on-month. Ensure lead-generation and engagement KPIs are consistently met. What We’re Looking For Must-Have Qualifications & Experience: 5–8 years of experience in brand management, social media marketing, or digital strategy , ideally in wellness, healthcare, lifestyle, hospitality, or premium consumer industries . Proven track record of growing social media platforms and delivering measurable brand impact. Strong content writing and communication skills (English, Hindi a plus). Experience managing influencers, agencies, and PR/media partners. Creative thinker with an eye for design, brand storytelling, and premium positioning. Highly organized with strong execution capabilities and ability to manage multiple projects simultaneously. Good-to-Have: Prior experience in managing brand events, launches, or celebrity/influencer campaigns. Familiarity with CRM systems, analytics dashboards, and marketing automation tools. Knowledge of wellness/healthcare industry trends. Why Join The Wellness Co.? High Ownership & Impact: Drive the voice and visibility of one of India’s fastest-growing wellness brands. Creative Freedom: Work in a culture that values bold ideas, innovation, and premium storytelling. Career Growth: Be part of a rapidly scaling brand with opportunities to grow into senior leadership roles. Premium Brand Ecosystem: Collaborate with top influencers, wellness experts, and industry leaders. Employee Wellness Benefits: Complimentary access to therapies and health programs. Perks & Benefits Competitive compensation & performance-based incentives. Complimentary access to The Wellness Co.’s premium therapies & services. Continuous learning opportunities in wellness, marketing, and brand leadership. Collaborative, energetic, and health-conscious work culture. 📍 Location: Gurugram (On-Site, Full-Time) 📅 Start Date: Immediate If you’re passionate about shaping brands, building communities, and driving growth in wellness — we’d love to hear from you. Apply now on LinkedIn or send your CV to hello@thewellnessco.in & snair@rollins.co.in with the subject line: Brand & Social Media Manager – Gurugram . #BrandManager #SocialMediaManager #InfluencerMarketing #DigitalMarketingJobs #WellnessIndustry #HealthcareMarketing #LifestyleBrand #GurugramJobs #MarketingLeadership #BrandStrategy
Executive Vice President | Multi-City Operations | Wellness & Healthcare Industry | West & South India Full-Time | Gurugram (Corporate Office) | Extensive Travel Required Industry: Wellness, Healthcare, Lifestyle, Premium Services Experience Level: 10–15+ Years | Senior Leadership About The Wellness Co. The Wellness Co. (a venture of Rollins International Pvt. Ltd.) is one of India’s fastest-growing, tech-driven integrative wellness companies, redefining how people experience health, recovery, and performance. With flagship centres already operational in Delhi, Gurugram, Ludhiana, Mumbai, Bengaluru, Chennai, Hyderabad, and Ahmedabad , and ambitious expansion ahead, we specialize in state-of-the-art therapies such as Cryotherapy, Hyperbaric Oxygen Therapy, Red Light Therapy, Near Infrared Therapy, and more. We combine cutting-edge technology, innovation, and holistic health solutions to deliver world-class wellness experiences. Now, we’re looking for an Executive Vice President (EVP) – West & South Regions to lead and scale operations across these key geographies. Role Overview: The EVP – West & South will be a strategic leader and operator , responsible for multi-city operations , P&L ownership , team leadership , and regional growth strategies . Based out of our corporate office in Gurugram , the role requires extensive travel across Mumbai, Bengaluru, Chennai, Hyderabad, and Ahmedabad to ensure operational excellence and business expansion. This is a mission-critical leadership role designed for a proven executive who can scale, inspire, and deliver results in a rapidly growing industry. Key Responsibilities: Multi-City Operations Leadership Oversee and manage all centre operations across Mumbai, Bengaluru, Chennai, Hyderabad, and Ahmedabad. Ensure seamless delivery of The Wellness Co.’s advanced therapies at world-class quality and safety standards. P&L & Business Performance Take full ownership of revenue, cost, and profitability for the West & South regions. Drive financial performance, optimize resources, and ensure month-on-month growth. Team Leadership & Development Lead, mentor, and motivate multi-city centre heads and teams. Foster a culture of accountability, client-first service, and operational excellence. Process Excellence & Standardization Implement, monitor, and continuously improve operational processes. Conduct regular audits, reviews, and performance evaluations across centres. Growth & Expansion Strategy Partner with the corporate leadership team on expansion plans, partnerships, and new wellness offerings. Identify market opportunities and lead initiatives for regional business growth. Stakeholder Management Represent The Wellness Co. in industry forums, networking events, and external partnerships. Build and nurture strong relationships with clients, partners, and local stakeholders. Corporate Collaboration Align closely with corporate office (Gurugram HQ) on planning, execution, and reporting. Ensure cross-location alignment with brand standards and strategic priorities. What We’re Looking For Must-Have Qualifications: 10–15 years of proven leadership in multi-location operations (wellness, healthcare, premium hospitality, or lifestyle sectors preferred). Demonstrated P&L ownership with a track record of revenue growth and cost optimization. Strong background in managing and scaling large, diverse teams across geographies. Exceptional leadership, communication, and relationship-building skills. Willingness and ability to travel extensively across the West & South regions. High adaptability to thrive in a fast-paced, dynamic, high-growth environment . Good-to-Have: Previous senior leadership in a wellness or healthcare brand. Exposure to luxury/premium customer service standards. Experience with business expansion, partnerships, and new market entry strategies . Why Join The Wellness Co.? Industry Leadership: Be at the helm of operations for one of India’s most innovative wellness companies. High Ownership: Lead multi-city regions with direct influence on business growth and profitability. Cutting-Edge Ecosystem: Work with advanced therapies, luxury wellness centres, and global-standard innovation. Career Growth: C-suite leadership trajectory with opportunities to drive national expansion. Rewards & Benefits: Competitive compensation, performance-linked incentives, and executive perks. 📍 Location: Corporate Office – Gurugram (with extensive travel required across Western & Southern India) 📅 Start Date: Immediate If you’re a proven operations leader ready to shape the future of wellness in India, we want to meet you. Apply now on LinkedIn or send your CV to hello@thewellnessco.in / padmashree@rollins.co.in / snair@rollins.co.in with the subject line: EVP – West & South Regions . #ExecutiveLeadership #EVP #RegionalOperations #WellnessIndustry #HealthcareLeadership #SeniorManagementJobs #GurugramJobs #LeadershipRoles #BusinessGrowth
Performance Marketing Manager | Google Ads & Meta Ads Expert | Wellness & Healthcare Industry Full-Time | Gurugram (On-Site) Industry: Wellness, Healthcare, Lifestyle, Premium Services Experience Level: 4–7+ Years | Performance Marketing / Digital Growth About The Wellness Co. The Wellness Co., a venture of Rollins International Pvt. Ltd., is one of India’s fastest-growing integrative wellness brands , redefining health and recovery through cutting-edge therapies and advanced wellness technologies such as Cryotherapy, Hyperbaric Oxygen Therapy, Red Light Therapy, EMS Training, Advanced Diagnostic Testing, and much more. With centers across Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Ludhiana, Ahmedabad, and beyond , and ambitious expansion plans ahead, we are seeking a Performance Marketing Manager to take full ownership of digital performance campaigns and drive growth, lead generation, and ROI across Google and Meta platforms. This is a high-ownership role in a fast-paced, high-growth industry — ideal for a data-driven professional who thrives on execution, analytics, and measurable results. Role Overview & Key Responsibilities As our Performance Marketing Manager , you will be responsible for planning, executing, and optimizing high-performance campaigns across Google and Meta ecosystems to generate high-quality leads, conversions, and sustained business growth. Google Ads, SEO, and other Google Platforms (GMB, Maps, YouTube, etc.) - Lead end-to-end management of Google Ads campaigns (Search, YouTube, Display, Maps). - Deep focus on lead generation, conversion optimization, and maximizing ROI/ROAS . - Manage SEO, tagging, website linking, analytics, and performance tracking . - Conduct keyword research, audience segmentation, and A/B testing . - Work with strategy and CRM teams to ensure seamless lead flow, conversion tracking, and attribution . - Continuously monitor Google metrics and platforms (CTR, CPC, CPA, Quality Score, etc.) and optimize accordingly. Meta Ads (Instagram, Facebook, WhatsApp) - Own Meta platform advertising strategy : prospecting, retargeting, and remarketing. - Design, set up, and execute ad campaigns across Instagram, Facebook, and WhatsApp . - Optimize campaigns for high-quality inbound leads, re-engagement, and conversions . - Manage budgets across Meta platforms to maximize efficiency and performance. - Collaborate with creative teams on ad copy, visuals, and campaigns . Data, Analytics & Reporting - Track, analyze, and report campaign performance with actionable insights. - Maintain accurate, organized campaign records, data management, and reports . - Present weekly/monthly performance dashboards to leadership teams. - Leverage data-driven insights to refine targeting, creatives, and budgets. Cross-Functional Collaboration - Work closely with strategy, design, and CRM teams to align marketing execution with business objectives. - Partner with sales and operations to ensure lead quality, nurturing, and conversions . - Stay updated on industry trends, algorithm changes, and emerging platforms . What We’re Looking For Must-Have Qualifications: - 4–7 years of proven experience in performance marketing / digital growth , ideally in wellness, healthcare, fitness, or premium consumer brands . - Deep expertise in Google Ads (Search, YouTube, Display, Maps) with a strong track record of generating high-quality leads and conversions . - Proven hands-on expertise in Meta Ads Manager (Instagram, Facebook, WhatsApp) for acquisition, retargeting, and remarketing. - Strong technical expertise in ad setup, platform management, tagging, tracking, and reporting. - Demonstrated success in driving ROI, ROAS, revenue, and lead generation at scale . - Exceptional analytical skills with proficiency in Google Analytics, GA4, Tag Manager, and other performance tracking tools. - Strong skills in data preparation, reporting, and campaign record-keeping . Good-to-Have: - Knowledge of CRM tools (Leadsquared, ZOHO CRM, Zenoti, etc.) , marketing automation, e-mailer campaigns/platforms. - Familiarity with influencer/affiliate marketing as complementary growth channels. - Prior experience in startups, high-growth, or premium service industries. Why Join The Wellness Co.? - High Ownership: Run performance marketing end-to-end with complete accountability. - Direct Impact: Your work drives measurable growth in revenue, leads, and brand presence. - Dynamic Environment: Thrive in a fast-scaling industry with cutting-edge therapies and technology. - Career Growth: Opportunity to grow into senior leadership roles as we scale pan-India. - Employee Wellness Benefits: Complimentary access to The Wellness Co.’s premium therapies and health programs. Perks & Benefits - Competitive compensation package with performance-based incentives. - Professional development & continuous learning opportunities. - Collaborative, energetic, and health-focused workplace. 📍 Location: Gurugram (On-Site, Full-Time) 📅 Start Date: Immediate Ready to own performance marketing for India’s fastest growing & most innovative wellness brand? Apply now on LinkedIn or send your CV to hello@thewellnessco.in / padmashree@rollins.co.in / snair@rollins.co.in with the subject line: Performance Marketing Manager – Gurugram . #PerformanceMarketing #GoogleAds #MetaAds #DigitalMarketingJobs #GrowthMarketing #LeadGeneration #ROAS #WellnessIndustry #HealthcareMarketing #GurugramJobs
CRM Executive | Client Relationship & Centralized Calling | Wellness & Healthcare Industry Full-Time | Gurugram (Corporate Office) Industry: Wellness, Healthcare, Lifestyle, Premium Services Experience Level: 2–4+ Years | Client Relationship Management / Tele-calling About The Wellness Co. The Wellness Co., a venture of Rollins International Pvt. Ltd., is one of India’s fastest-growing integrative wellness brands, delivering cutting-edge therapies and luxury wellness experiences such as Cryotherapy, Hyperbaric Oxygen Therapy, Red Light Therapy, EMS Training, Personalized Healthcare Protocols, and much more. With centers across Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Ahmedabad, Ludhiana, etc. and expanding rapidly pan-India, we are seeking a CRM Executive to be part of our centralized client relationship team . This role is crucial in managing inbound & outbound client interactions, booking center visits, nurturing relationships, and driving engagement with both new and existing clients. Key Responsibilities: Centralized Calling (Inbound & Outbound): Handle incoming calls from prospective and existing clients with professionalism and brand-aligned communication. Execute outbound calling campaigns to generate appointments, confirm bookings, and drive visits to flagship centers across India. Client Relationship Management: Maintain strong rapport with clients by providing information on therapies, promotions, and wellness programs. Follow up with clients to ensure engagement, retention, and satisfaction . Lead Conversion Support: Work closely with marketing and sales teams to convert leads into center visits and memberships . Ensure consistent follow-ups on new, warm, and repeat leads. Data & Reporting: Maintain accurate call logs, CRM entries, and client interaction records. Provide daily/weekly reports on call volume, conversions, and client engagement metrics. Brand Standards & Client Experience: Represent The Wellness Co. brand in every interaction with professional, empathetic, and wellness-oriented communication . Proactively resolve client queries, concerns, and appointment issues. What We’re Looking For Must-Have Qualifications: · 2–4 years of experience in client servicing, tele-calling, or CRM roles , preferably in wellness, healthcare, hospitality, or premium services . · Strong communication skills (English & Hindi; regional languages a plus). · Proven ability to convert leads into appointments and client visits . · Proficiency in CRM tools, call tracking, and data entry. · Strong organizational skills with a detail-oriented, process-driven approach . Good-to-Have: Prior experience in a centralized calling desk for multi-location organizations. Exposure to wellness/healthcare/lifestyle brands. Ability to upsell and cross-sell premium services. Why Join The Wellness Co.? High-Impact Role: You’ll be at the front line of client engagement and conversion for one of India’s top wellness brands. Career Growth: Opportunities to advance into senior CRM or client experience management roles. Premium Brand Association: Work with a luxury brand that is shaping the future of wellness in India. 📍 Location: Gurugram (On-Site, Corporate Office) 📅 Start Date: Immediate If you’re passionate about client relationships and want to play a key role in driving growth and engagement, we’d love to meet you. Apply now on LinkedIn or send your CV to hello@thewellnessco.in / padmashree@rollins.co.in / snair@rollins.co.in with the subject line: CRM Executive – Gurugram . #CRMExecutive #ClientRelationship #CustomerEngagement #TelecallingJobs #WellnessIndustry #HealthcareJobs #HospitalityJobs #ClientServicing #LeadConversion #GurugramJobs