Teller

Job Description

Job Requirements Role/ Job Title: Teller Function/ Department: Branch Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Assessing customer propensity and ensuring higher product penetration per relationship Manage a team of API engineers, providing guidance, support and fostering a collaborative environment. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc. Assist in closure of all observations in audit report Client relationship management and customer services related to retail banking operations Supervise all cash and non-cash transactions like DD/MC, fund transfer etc. Review branch reports like end of day (EOD), cash position report, instruments issued etc. Education Qualification Graduation: Any Graduation Experience: 1-3 years of relevant experience. Show more Show less