Posted:23 hours ago|
Platform:
On-site
Full Time
Key Responsibilities Lead, mentor, and inspire a telesales team to consistently meet and exceed targets Monitor daily KPIs: conversion rates, call quality, follow-ups, and revenue contribution Conduct regular call reviews and provide constructive coaching and feedback Support team members in handling complex queries and closing high-value bookings Ensure adherence to sales processes, CRM protocols, and lead handling SOPs Collaborate with operations and product teams to ensure smooth customer journeys Participate in hiring, onboarding, and training new team members Be a pillar of support in escalations and maintain a performance-driven yet compassionate culture What We re Looking For 3 5 years of telesales experience, with at least 1 year in a leadership role Proven success in meeting or exceeding sales targets in a fast-paced environment Excellent coaching and people management skills; high emotional intelligence Proficiency with CRM systems, sales dashboards, and funnel tracking Experience in spiritual travel, religious tourism, or pilgrimage services is a big plus Ability to lead with calmness, clarity, and a deep sense of purpose
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