Telesales Representative

Job Summary

We are looking for an enthusiastic and goal-oriented Telesales Executive to promote our design courses and convert student inquiries into enrollments. The role involves counseling prospective students over calls, explaining course details, and supporting the admissions process.

Key Responsibilities

• Make outbound calls and follow up on inquiries received through calls, website, walk-ins, or social media
• Explain design courses, curriculum, duration, fees, and career opportunities to prospective students
• Understand student interests and guide them toward suitable design programs
• Maintain accurate records of calls, follow-ups, and conversions in the CRM or inquiry system
• Achieve daily, weekly, and monthly enrollment targets
• Schedule counseling sessions or campus visits for interested students
• Handle basic objections and queries professionally
• Coordinate with the admissions and academic teams for smooth enrollment
• Provide feedback on student concerns, market trends, and lead quality

Required Skills & Qualifications

• Minimum qualification: 12th pass / Graduate (any stream)
• Good communication skills in English and local language(s)
• Persuasive and confident telephone etiquette
• Basic computer knowledge (MS Excel, CRM, email)
• Ability to work with targets and deadlines
• Interest in education, design, or creative fields is a plus

Experience

• Fresher or 0–2 years of experience in telesales, education counseling, or customer support
• Experience in an education or training institute is preferred

Key Attributes

• Energetic and positive attitude
• Good listening and convincing skills
• Student-friendly and service-oriented mindset
• Organized and follow-up driven

Work Location & Timing

• Location: Bhayander
• Working Hours: 10.30am to 8pm

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person