Telesales Representative

Company Description

Swevex Tech Solution (OPC) Private Limited is an independent IT and Customer support company headquartered in Ranchi, India. Founded in 2020, Swevex Tech Solution has grown from a small Business Process Outsourcing company to a prominent player with a diverse and impressive client list spanning multiple industries. We provide comprehensive Customer Support and IT services that help organizations face various challenges head-on. Our IT solutions and strategic partnerships enable us to deliver an end-to-end service for our clients.

Role Description

This is a full-time, on-site role located in Ranchi for a Telesales Representative. The Telesales Representative will be responsible for reaching out to potential and existing customers via phone to promote our services and products. Daily tasks include making outbound calls, answering customer inquiries, providing excellent customer service, maintaining customer records, achieving sales targets, and participating in training sessions to stay updated on products and services. The role may require the representative to follow up on leads and close sales.

Qualifications

• Strong Communication skills
• Customer Service and Customer Support skills
• Proven Sales experience
• Ability to participate in Training sessions
• Excellent problem-solving skills
• High school diploma or equivalent; Bachelor's degree is a plus
• Familiarity with CRM systems is advantageous
• Proficiency in English and local languages