Telesales Executive

0 - 31 years

1 - 2 Lacs

Posted:3 weeks ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

A leading Company is looking for enthusiastic and customer-focused CHC Associates. The role involves handling customer calls, converting leads, resolving queries, maintaining CRM records, and coordinating with sales & banking teams.   Job Description – CHC Associate (Call Center Team) - work from home We are looking for enthusiastic and customer-focused CHC Associates to join our call center team. The role involves handling 60–80 calls daily (inbound & outbound), resolving customer queries, converting leads into sales opportunities, ensuring customer retention, maintaining accurate CRM records, and coordinating with sales and banking teams. Associates are expected to meet call quality standards, achieve ≥85% First Call Resolution, maintain efficient handling time, and contribute to process improvements. Skills Required: Strong communication, customer handling, lead conversion, time management, CRM knowledge, problem-solving attitude, minimum 1 year of call center/customer support experience, and graduation in any stream.

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