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Posted:1 day ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Handle inbound and outbound calls professionally and with confidence Manage and update leads in our CRM system and follow up regularly Answer customer inquiries related to products, prices, availability, and order process Convert leads into sales by explaining product benefits and building rapport Maintain accurate call records, feedback, and customer status in Excel sheets and CRM Coordinate with the sales and dispatch teams for smooth order processing Provide excellent pre-sale and post-sale support to ensure customer satisfaction Meet daily/weekly/monthly targets and report progress to the management Handle basic WhatsApp queries and follow-ups when required

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