Telesales Executive

Key ResponsibilitiesAreaWhat You’ll DoLead Nurturing & ConversionEngage inbound leads via phone, email, and chat; conduct needs analysis; guide parents through purchase decisions for our flagship courses.Upsell & Cross-SellRecommend advanced courses, subscription bundles, and learning toys to existing users, achieving monthly revenue targets.Product ExpertiseMaster product knowledge—including pedagogy, outcomes, and success stories—to deliver confident, consultative pitches.Pipeline ManagementMaintain accurate records in the CRM; track interactions, follow-ups, and deal stages for transparent reporting.Customer ExperienceProvide a seamless, empathetic experience—resolving queries promptly and escalating issues when necessary.CollaborationShare market feedback with marketing, product, and support teams to refine messaging and user journeys. Must-Have QualificationsFluent English with a neutral or global accent and excellent verbal & written communication. 1–3 years’ experience in international B2C/B2B inside sales, telesales, or customer success. Proven record of meeting or exceeding monthly revenue targets. Comfortable working permanent night shift (≈ 9 pm–6 am IST).Comfortable with a 5-day work week Tech-savvy: adept with CRMs, video calls, and productivity tools. High empathy, consultative mindset, and ability to explain value propositions clearly. EdTech experience is a strong advantage—especially selling digital learning solutions to parents abroad. Nice-to-HaveExposure to early-years education or parenting products. Experience selling in North American, UK, or Middle-East markets. Familiarity with upsell/cross-sell frameworks and objection-handling techniques. Compensation & BenefitsSalary: ₹35,000 – ₹45,000 per month (negotiable based on experience & market benchmarks). Incentives: Attractive monthly performance-linked incentives—uncapped earning potential. Work Mode: 100 % remote; company-provided laptop & headset. Perks: Flexible leave policy, learning & development stipend, and quarterly virtual team events.