Telesales Executive

0 years

3 - 4 Lacs

Posted:4 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About The Opportunity

Healthcare — Clinical outpatient services and patient acquisition sector. We operate in a high-touch clinical services environment delivering diagnostic and outpatient care to patients across India. This on-site role focuses on converting inbound and outbound leads into scheduled visits and revenue while maintaining a best-in-class patient experience.

Primary job title:

Telesales ExecutiveRole & Responsibilities
  • Make high-volume outbound and handle inbound calls to engage leads, qualify enquiries, and convert prospects into confirmed appointments for clinical services.
  • Manage and update patient/lead records in CRM, track call outcomes, and maintain accurate appointment schedules.
  • Hit daily and monthly sales targets by proactively following up on warm leads, upselling relevant services, and closing bookings.
  • Respond to patient queries about services, pricing, preparation instructions and escalate clinical or complex queries to appropriate clinicians or coordinators.
  • Use objection-handling and closing techniques to overcome barriers and reduce no-shows through confirmation calls and reminders.
  • Collaborate with front-desk and operations teams to ensure smooth handoffs and excellent on-site patient experience.

Skills & Qualifications

Must-Have
  • Telesales
  • Outbound calling
  • Lead qualification
  • CRM (Zoho/Practo/Salesforce)
  • Appointment scheduling
  • Objection handling

Preferred

  • IVR
  • Predictive dialer
  • Multilingual support (Hindi and regional languages)

Additional Qualifications

  • Minimum: High school diploma or equivalent; prior telesales/inside sales or customer-service experience in healthcare or services preferred.
  • Target-driven mindset with a track record of meeting or exceeding KPIs.
  • Comfortable working full-time on-site across India locations; flexible shifts as required.
Benefits & Culture Highlights
  • Attractive incentive and commission structure tied to performance and appointment conversions.
  • On-site training, career progression into senior sales or patient-coordination roles, and supportive team environment.
  • Fast-paced, KPI-driven culture with clear growth pathways in the healthcare services domain.
This role is ideal for a results-oriented telesales professional with strong CRM discipline and a passion for delivering excellent patient experiences. Apply if you thrive in a target-driven healthcare environment and want to build a measurable impact on patient acquisition and clinic growth.
Skills: lead qualification,appointment scheduling,objection handling,sales

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