Telesales Executive

We Founded in 2021 and headquartered in Ernakulam, Kerala, IRZ Global India Pvt Ltd is a dynamic and rapidly growing IT solutions provider. The company specializes in a wide range of services including:

• Cybersecurity
• Cloud Computing (Azure, AWS, Google Cloud, etc)
• IT Infrastructure
• Networking Solutions
• Email Solutions (Gsuite, M365, etc)
• Firewall & Endpoint Security
• Data Loss Prevention (DLP)
• Wireless & Storage Solutions
• Server & Datacenter Management
• Software Development & Hosting

IRZ Global is known for its multi-vendor service partnerships and its commitment to helping enterprises modernize their digital infrastructure. The company serves large network operators, enterprises, and educational institutions, offering intelligent, secure, and scalable IT solutions

Job Summary

As a Telesales Executive, you will be the voice of IRZ Global, responsible for engaging with potential partners and customers, promoting the company’s products and services, and driving conversions. This role requires excellent communication skills, a proactive attitude, and a passion for technology and customer engagement.

Key Responsibilities

1. Outreach & Engagement

• Reach out to partners and customers via phone, email, and other communication channels.
• Provide clear and compelling information about IRZ Global’s offerings.

2. Product & Service Promotion

• Explain the features, benefits, and value propositions of IRZ Global’s products and services.

3. Customer Interaction & Data Collection

• Address inquiries, concerns, and objections professionally.
• Collect and document information about the customer’s existing infrastructure.

4. Sales Targets & Conversion

• Meet or exceed monthly enrollment targets and conversion goals.

5. CRM Management

• Maintain accurate records of all interactions with prospective customers in the CRM system.

6. Collaboration with Marketing

• Work closely with the marketing team to optimize lead generation strategies and campaigns.

7. Training & Development

• Participate in training sessions and workshops to enhance sales techniques and product knowledge.

Qualifications & Skills

• Strong verbal and written communication skills
• Basic understanding of IT products and services
• Ability to handle objections and close sales
• Experience with CRM systems is a plus
• Self-motivated and goal-oriented
• Team player with a collaborative mindset

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person