Telesales Executive

Job Description: Telesales Executive

Position: Telesales Executive
Location: Onsite / Hybrid / Remote (as required)
Department: Sales & Lead Generation
Industry: IT / AI Solutions / Software / Services / General Sales
Experience: 0–5 years

Role Overview

We are looking for a confident and energetic Telesales Executive to handle inbound and outbound calls, generate qualified leads, pitch products/services, and support the sales team in closing deals.
The ideal candidate should have excellent communication skills, a strong customer-first mindset, and the ability to convert conversations into opportunities.

1.Key Responsibilities1. Lead Generation & Cold Calling

• Make outbound calls to prospective customers from provided databases, CRM, or self-generated lists.
• Identify potential customers and introduce the company’s solutions/services.
• Generate qualified leads and schedule meetings for the sales team.

2. Product/Service Pitching

• Deliver clear, engaging, and persuasive pitches for products or services (AI Solutions, Automation Tools, Software Development, etc.).
• Explain features, benefits, pricing, and value proposition in simple, effective language.

3. Follow-Up & Nurturing

• Follow up with interested leads through calls, WhatsApp, and email.
• Maintain regular communication to move prospects through the sales funnel.
• Update lead status and notes in the CRM.

4. Customer Relationship Management

• Maintain a positive and professional attitude while handling enquiries.
• Understand customer needs and provide appropriate product/service recommendations.
• Address basic objections and escalate complex issues to senior sales executives.

5. Reporting & Documentation

• Maintain detailed call logs, lead statuses, and daily activity reports.
• Achieve daily, weekly, and monthly targets for calls, leads, and conversions.

Skills & Competencies RequiredCommunication Skills

• Excellent spoken English & local languages
• Strong interpersonal and convincing skills
• Ability to handle pressured conversations calmly

Sales Skills

• Ability to pitch persuasively
• Basic objection handling
• Target-oriented and self-motivated

Technical / Tools Knowledge (Preferred)

• Basic understanding of AI, software, or services (training provided)
• CRM tools (HubSpot, Zoho, LeadSquared, etc.)
• Google Sheets, WhatsApp Business, email

Other Competencies

• Time management
• Quick learning ability
• Positive attitude and professional behaviour
• KPIs / Performance Metrics
• Number of outbound calls/day
• Qualified leads generated
• Conversion rate (calls to meetings)
• Monthly revenue contribution
• CRM data quality score

Qualifications

• Any graduate or HSC pass
• Prior telesales or BPO experience preferred but not mandatory
• Freshers with excellent communication skills are welcome

What We Offer

• Competitive salary + performance incentives
• Daily/weekly/monthly bonuses
• Professional sales training
• Career growth opportunities into Sales Specialist / Business Development roles
• Friendly and supportive work environment

Job Type: Full-time

Pay: ₹9,088.09 - ₹27,349.13 per month

Work Location: In person