Telesales Executive

Job Title: Telesales Executive – Customer Outreach & Engagement

About Us

At Dawaa Dost, we are on a mission to make quality healthcare accessible and affordable for everyone. As one of India’s leading generic medicine retail chains, we combine innovation, empathy, and transparency to help customers make smarter health choices. Our team thrives on energy, ownership, and the drive to create meaningful impact every day.

About the Role

We are looking for a Telesales Executive who is confident, persuasive, and passionate about helping people save on healthcare costs. In this role, you’ll be responsible for reaching out to customers, explaining Dawaa Dost’s products and offers, generating sales leads, and ensuring exceptional customer satisfaction through proactive follow-ups.

Key Responsibilities

• Make outbound calls to existing and potential customers.
• Explain generic medicine benefits, offers, and product details clearly and convincingly.
• Generate sales leads and achieve daily/weekly conversion targets.
• Maintain accurate customer interaction and sales records in CRM tools.
• Follow up on customer queries and ensure timely resolution.
• Collaborate with marketing and operations teams for campaign execution.
• Maintain a positive, professional attitude while representing Dawaa Dost.

Qualifications

• Graduate / 10+2 with relevant experience in Telesales, Telemarketing, or Customer Support.
• 0–3 years of experience in healthcare, FMCG, or service-based telesales.
• Excellent communication and convincing skills in Hindi and English (regional language is a plus).
• Basic knowledge of MS Excel and CRM tools.
• Target-driven, energetic, and customer-focused.

Bonus Skills (A Plus for Your Application)

• Experience in Pharma or Healthcare Telecalling.
• Knowledge of generic medicines or pharmacy retail.
• Strong data entry and reporting accuracy.
• Ability to multitask and work under pressure.

Our Core Values

• 1 > 0: Every step forward counts — progress over perfection.
• Customer Obsession: We put our customers first in everything we do.
• Ownership: We act with accountability and integrity.
• Hunger to Learn: We stay curious and keep improving.
• Think Big, Dream Bigger: We set bold goals and pursue them fearlessly.
• Trust & Respect: We believe in transparency, empathy, and teamwork.

Ready to Join the Crew?

If you’re a confident communicator who enjoys engaging with people and wants to make a real difference in affordable healthcare, we’d love to hear from you

Apply Now and be part of Dawaa Dost’s mission to build a healthier, more affordable India.

Job Type: Full-time

Pay: ₹8,086.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person