Telemarketer

Job Description: Sales Telecaller

Position: Sales Telecaller
Location: [Specify Location]
Job Type: [Full-time/Part-time/Contract]

About the Role:
We are seeking a motivated and customer-focused Sales Telecaller to join our dynamic sales team. The ideal candidate will be responsible for reaching out to potential clients, understanding their requirements, coordinating the sales process until the lead is either closed won or closed lost, and maintaining communication with clients post-sale to ensure smooth contract closure. Additionally, this role involves occasional client visits alongside the designer to support the sales and service process.

Key Responsibilities:

• Make outbound calls to potential and existing clients to understand their requirements and introduce our products/services.
• Effectively communicate product features, benefits, and address client queries to generate interest and leads.
• Coordinate with internal teams throughout the sales process to ensure timely follow-up and lead progression.
• Track and update the status of leads in the CRM system from initial contact to final closure (closed won/closed lost).
• Maintain regular communication with clients after a "closed won" status to assist with contract finalization and onboarding.
• Accompany designers during client site visits to facilitate clear communication and support client requirements.
• Build and nurture strong relationships with clients to encourage repeat business and referrals.
• Report daily/weekly sales activities, call outcomes, and client feedback to the sales manager.

Qualifications & Skills:

• Proven experience in telecalling, telesales, or customer service, preferably in sales coordination.
• Strong communication and interpersonal skills with persuasive telephone etiquette.
• Ability to understand client needs and translate them into actionable sales opportunities.
• Good organizational skills to manage multiple leads and follow-ups efficiently.
• Willingness to travel occasionally to visit clients along with the design team.
• Basic computer skills, including familiarity with CRM tools, MS Office.
• Positive attitude, self-motivated, and target-driven.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• Have you worked as a telecaller before?
• Are you comfortable making cold calls?
• Do you have experience using CRM software?
• What is your approach to follow-up calls?
• How do you track your leads?
• Have you ever coordinated with a design or sales team?

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person