Telecollection Executive

1 - 31 years

2 Lacs

hsr layout bengaluru/bangalore

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities: - Make outbound calls to customers regarding overdue payments/EMIs. - Educate and remind customers about timely repayment and resolve their queries. - Explain repayment options, modes of payment, and process clearly.. - Maintain professionalism, courtesy, and a customer-friendly tone on calls. - Record accurate and updated collection status in the system. - Guide customers regarding repayment plans/rescheduling if required. Key Skills: - Fluency in Kannada ,Telegu is mandatory(Any One language) - Strong communication and negotiation skills. - Patience, polite behavior, and customer-oriented attitude. - Basic knowledge of computers and MS Office. - A good team player.

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