Telecollection Executive

0 - 31 years

1 - 2 Lacs

Posted:1 day ago| Platform: Apna logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Make outbound collection calls to customers with overdue accounts. Negotiate payment plans and settlement agreements with customers. Update and maintain accurate records of interactions and payment status. Assess customers' financial situations and offer solutions for payment. Follow up on payment commitments to ensure timely collections. Handle customer inquiries and resolve issues related to payments. Work collaboratively with other departments to resolve complex cases. Adhere to company policies and procedures as well as collection laws and regulation

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