Team Leader & Telecaller Job Description We want a Team Leader role involves handling customer calls while also supervising and guiding a team to achieve organizational and maintain service quality and worklocation will be at Erragada and KPHP colongy Key Responsibilities: Make and receive calls to customers to promote products or provide information Communicate clearly and professionally with customers Generate leads,sales, or service requests Guide, support, and motivate telecallers to improve performance Assign targets and monitor daily team activities Train new team members and provide regular feedback Handle escalated customer issues when required Maintain call records, reports, and team performance data Ensure compliance with company policies and quality standards Required Skills: Excellent communication and interpersonal skills Leadership and team management ability Problem-solving and decision-making skills Basic computer knowledge

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Telecalling Team Leader