Telecalling Executive

0 - 4 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Make outbound / handle inbound calls to customers
  • Explain products or services and resolve basic queries
  • Generate leads, follow up, and achieve assigned targets
  • Update customer details and call status in CRM
  • Maintain call quality and follow company guidelines

Requirements:

  • 0-4 years of relevant experience

  • Good communication skills (verbal and listening)
  • Basic computer knowledge (CRM, MS Excel, calling systems)
  • Persuasion and negotiation skills
  • Ability to handle pressure and meet targets
  • Time management and multitasking skills

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