Telecalling Executive

Job Title: Telecalling Executive
Company: Lets Digital Marketing
Location: Laxmi Nagar , Delhi
Salary: ₹20,000 – ₹25,000

Job Description:
We are seeking a highly motivated and confident Telecalling Executive to join our team. In this full-time role, you will be instrumental in nurturing client relationships through effective communication via calls and emails, while also leveraging your experience in event management to ensure seamless coordination and successful outcomes. If you're a proactive individual with excellent interpersonal skills and a proven ability to manage client interactions and event logistics, we encourage you to apply.

Responsibilities:

• Client Relationship Management:
• Initiate and manage client communications primarily through outbound and inbound calls and emails to understand their needs, provide information, and address inquiries.
• Build and maintain strong, lasting relationships with new and existing clients.
• Act as the primary point of contact for assigned clients, ensuring high levels of client satisfaction.
• Maintain accurate and detailed records of all client interactions and communications
• Event Coordination & Support:
• Assist in the planning, coordination, and execution of various events (e.g., workshops, webinars, conferences, promotional activities).
• Communicate event details, logistics, and updates to clients and participants via calls and emails.
• Manage event registrations, confirmations, and follow-ups.
• Coordinate with internal teams and external vendors to ensure all event requirements are met.
• Gather feedback post-event to identify areas for improvement.
• Sales & Business Development (as applicable):
• Identify potential leads and opportunities for business growth through client interactions.
• Present products or services to prospective clients in a clear and compelling manner.
• Achieve agreed-upon sales targets and outcomes within schedule.
• General Administration:
• Prepare and submit reports on client interactions, event progress, and sales activities.
• Collaborate effectively with team members to achieve departmental goals.

Qualifications:

• Proven experience of 2 years as a Telecalling Executive, Client Relationship Manager, or similar role.
• Demonstrable experience in managing clients via phone calls and emails with a strong focus on client satisfaction.
• Solid experience in event management or coordination, including logistics, communication, and execution.
• Excellent verbal and written communication skills in English (and local language if required).
• Highly confident and articulate in dealing with diverse client personalities and situations.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Basic knowledge of MS Excel/Google Sheets.
• Ability to work independently as well as collaboratively within a team environment.
• Goal-oriented with a proactive and positive attitude.

Benefits:

• Fixed salary with performance-based incentives.
• Growth opportunities within the event management.
• Supportive team environment and training provided.

Apply Now!
Join our growing team and build your career with Lets Digital Marketing

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person