Telecallers

SmartScholar

0 years

0 Lacs

guntur andhra pradesh india

Posted:1 day ago| Platform:

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Skills Required

database service communication tracking resolve multitasking crm recording

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time on-site role, based in Guntur, for a Telecaller. The Telecaller will handle outbound calls to potential clients, answer inquiries, and provide information about products or services. Responsibilities include maintaining a database, generating leads, following up with prospects, and addressing customer concerns to ensure satisfaction. Successful candidates will also collaborate with the sales and customer service teams to achieve organizational goals.

Qualifications

Strong verbal communication, listening, and interpersonal skills to interact effectively with clients and colleagues
Proficiency in documenting client interactions, tracking leads, and maintaining a detailed database
Ability to handle customer queries, provide clear explanations, and resolve issues promptly
Proficient in multitasking, prioritizing, and managing time efficiently
Basic computer and telephone handling skills, with familiarity in CRM and call-recording systems being a plus
High school diploma or equivalent; prior experience in a telecalling, customer service, or sales role is advantageous

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Telecallers