We are looking for a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, handling inbound inquiries
Floor Manager:- Supervise the floor operations and ensure smooth day-to-day activities. Handle a team of executives and monitor performance closely. Ensure daily targets and quality benchmarks are met. Resolve on-floor issues and escalate complex problems to senior management. Coordinate with clients and handle communication effectively. Provide training, coaching, and feedback to team members. Maintain discipline and boost team morale. MIS:- prepare and maintain daily, weekly, and monthly MIS reports. Analyze data to support decision-making and performance improvement. Manage CRM entries and ensure data accuracy. Track team performance, call volumes, and productivity reports. Coordinate with team leads to collect and consolidate data. Handle day-to-day tasks including report automation and data clean-up. Assist management with operational insights and dashboards.
We are looking for a reliable and hardworking Office Boy to join our team. The Office Boy will handle general office support tasks such as cleaning, serving refreshments, running errands, and supporting daily office operations to ensure a clean, organized, and efficient working environment.
We are looking for a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, handling inbound inquiries আমরা আমাদের টিমে একজন উৎসাহী এবং অনুপ্রাণিত টেলিকলার খুঁজছি। এই পদে কর্মরত ব্যক্তি সম্ভাব্য গ্রাহকদের ফোন করবেন এবং ইনবাউন্ড কলের উত্তর দেবেন পেশাদার এবং ভদ্র ভঙ্গিতে। মূল লক্ষ্য হবে লিড তৈরি করা, পণ্য/সেবার তথ্য প্রদান করা এবং সম্ভাব্য গ্রাহকদের রূপান্তরিত করা।
We are seeking a motivated and confident Telecaller to handle outbound and inbound calls, promote our products/services, and maintain strong customer relationships. Key Responsibilities: • Make outbound calls to potential customers. • Explain company products/services and generate leads. • Maintain customer database and follow up regularly. • Handle customer inquiries in a professional manner. • Achieve daily and monthly call/lead targets.
We are looking for a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, handling inbound inquiries.
Company Description Victomark Private Limited is a BPO and operations management company dedicated to optimizing business efficiency and enhancing customer experience. With expertise in CRM, telecalling, MIS reporting, and end-to-end floor operations, Victomark provides smart, scalable solutions tailored to client needs. We focus on streamlining processes to deliver exceptional service and value to our clients. Role Description This is a full-time, on-site Telecallers role based in Noida. Primary responsibilities include calling potential customers, addressing their inquiries, providing information as per the process requierments, and achieving daily or monthly targets. Qualifications Proficiency in verbal and written communication skills Customer service skills with the ability to handle queries and complaints professionally Basic computer skills and familiarity with CRM systems or other telecalling tools Ability to achieve targets and maintain call logs accurately Prior experience in telecalling, customer support, or sales will be advantageous Strong interpersonal skills and a proactive attitude for handling customer concerns