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Posted:1 month ago| Platform: Apna logo

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Remote

Job Type

Full Time

Job Description

Dear Candidates , We do have an urgent requirement for Female Tele-caller in Gurgaon. If anyone is interested So , Please Share your resume on jyoti.singh@91trucks.com this and connect me on 9355123892 (HR Jyoti). Key Responsibilities: • Make outbound calls to customers using a manual/auto dialer. • Contact customers who have visited our website for used small commercial loading vehicles or have met our field team. • Understand customer requirements and recommend the nearest 91 Truck Store for their needs. • Schedule customer visits to the suggested store and follow up accordingly. • Provide excellent customer service and resolve customer queries. • Work on multiple processes, including customer service, data entry, and data management in Google Sheets. • Maintain and update customer records accurately. • Collaborate with internal teams to ensure a seamless customer experience. • Meet and exceed performance metrics, including quality and productivity targets. Working Hours: • 5.5 days a week (Monday to Saturday) with a fixed off on Sunday • 2 Saturdays off per month (flexible) • Monday to Friday: 10:00 AM - 6:30 PM, working Saturdays: 10:00 AM - 5:00 PM Thanks & Regards HR Jyoti Singh 9355123892

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