Telecaller

Job Description

Need a Telecalling Executive A Telecaller's job involves interacting with customers, both existing and potential, primarily through phone calls . Their main responsibilities include generating leads, answering customer inquiries regarding corporate events Core Responsibilities: Making Outbound Calls: Initiating calls to prospects to promote products or services, explain features and benefits, and generate interest. Handling Inbound Calls: Addressing customer inquiries, concerns, and complaints. Generating Leads: Identifying and qualifying potential customers who may be interested in the company's offerings Communication Skills: Excellent verbal and written communication skills are essential. Interpersonal Skills: Average interpersonal skills are needed to build rapport with customers. Ability to Handle Pressure: The ability to handle pressure. Qualifications Key qualifications include average fluency in English , a high school diploma (or equivalent), and experience in telecommunications or customer service . Time Management - Managing call volume and deadlines effectively is crucial. Show more Show less