Telecaller

Job Profile-

Salary-

Company Description

Squareit Solutions specializes in strategy-first digital marketing, delivering performance-focused campaigns and creative solutions to scale brands effectively. With expertise across numerous industries, the company identifies gaps, optimizes inefficiencies, and implements systems to drive measurable growth. Squareit’s all-in-one approach provides clear, actionable goals and a dedicated team at a fraction of traditional in-house costs. Focused on delivering tangible results, Squareit Solutions champions business growth through innovative brand visibility, lead generation, and conversion strategies.

Role Description

This is a full-time Telecaller role based on-site at our Lucknow office. The Telecaller will engage with clients and potential leads, making outbound calls and receiving inbound inquiries. Responsibilities include answering questions, providing accurate information about services, resolving customer queries, and maintaining records of interactions. You will play a key role in client communication, relationship building, and contributing to the company’s growth.

Qualifications

• Strong communication, active listening, and interpersonal skills
• Ability to handle customer queries and resolve concerns with a professional approach
• Proficiency in managing phone systems and maintaining call logs
• Capability to multitask and efficiently manage time during calls and documentation
• Problem-solving skills, adaptability, and positive attitude toward customer engagement
• Prior experience in a customer service or telecalling role is preferred but not mandatory
• Proficiency in relevant languages and familiarity with CRM tools is a plus
• High school diploma or equivalent; higher education is a plus