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Telecaller

Sathya Technosoft

3 - 5 years

1 Lacs

tuticorin

Posted:9 hours ago| Platform: GlassDoor logo

Apply

Skills Required

analyze metrics contracts compliance marketing development support reports management communication data negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

Client Management: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.
Sales Growth: Identify opportunities to upsell and cross-sell additional products or services to existing clients.
New Business Development: Prospect and onboard new clients, ensuring a smooth transition and integration.
Client Consultation: Understand clients' business needs and provide tailored solutions to meet their objectives.
Performance Tracking: Monitor and analyze client performance metrics to identify areas for improvement and growth.
Contract Negotiation: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.
Collaboration : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.
Reporting : Prepare regular reports on account status, sales progress, and forecasts for management review.

Requirements:

Experience: Minimum of 3-5 years of experience in account management, sales, or a related field.
Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
Relationship Building: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.
Analytical Skills: Ability to analyze sales data and market trends to make informed business decisions.
Negotiation Skills: Strong negotiation and conflict resolution skills.
Education: Any Degree.

Job Type: Full-time

Benefits:

Cell phone reimbursement
Health insurance
Leave encashment
Provident Fund

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹12,000.00 per month

Benefits:

Provident Fund

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