0 - 2 years

1 Lacs

Posted:22 hours ago| Platform: GlassDoor logo

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On-site

Job Type

Full Time

Job Description

Job Title: Telecaller – Customer Support & Product Promotion

Location: Himayathnagar
Job Type: Full-time ( Only females)
Experience: 0–2 years
Salary: 12000-15000

Job Summary:

We are seeking an enthusiastic and confident Telecaller to join our team. You will be responsible for handling customer queries, providing support, and promoting products/services to clients over the phone. The ideal candidate should be a good communicator, persuasive, and customer-focused.

Key Responsibilities:

  • Make outbound calls to prospective and existing customers.
  • Handle inbound customer support calls and resolve queries efficiently.
  • Explain and promote products and services clearly and convincingly.
  • Maintain positive relationships with clients by providing timely updates and support.
  • Achieve daily/weekly targets for calls and conversions.
  • Update CRM systems with accurate customer and call details.
  • Follow up on leads and ensure customer satisfaction.
  • Gather customer feedback and report recurring issues to the team.

Requirements:

  • 12th Pass or any Bachelor's degree.
  • Prior experience in telecalling, customer support, or sales is an advantage.
  • Excellent verbal communication in [Languages: e.g., English, Hindi, Telugu].
  • Good listening skills and patience while handling customers.
  • Ability to explain products/services clearly and handle objections.
  • Basic computer knowledge (MS Office, CRM tools).
  • Positive attitude and team player.

Preferred Skills:

  • Experience in client handling and product promotions.
  • Ability to work in targets-based environments.
  • Multilingual candidates will be preferred.

Contact Number : 1) 7207776419

2) 8247094621

Job Type: Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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