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Telecaller

MENTORBEE EDUVERSE LLP

0 - 3 years

0 Lacs

kochi kerala

Posted:6 hours ago| Platform: Shine logo

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Skills Required

telemarketing sales customer service communication interpersonal skills negotiation skills problemsolving timemanagement

Work Mode

On-site

Job Type

Full Time

Job Description

As a Telemarketing Executive at our company, your role involves generating leads, making outbound calls to customers, and promoting our products/services. You will have the opportunity to build rapport with customers, understand their needs, and provide effective solutions. Your primary responsibilities will include: - Making outbound calls to customers to promote products/services and generate leads. - Building rapport with customers, understanding their needs, and providing appropriate solutions. - Achieving monthly sales targets and key performance indicators (KPIs). - Handling customer inquiries, complaints, and feedback. - Updating customer records and database with accurate information. - Participating in training sessions to enhance sales and communication skills. Qualifications required for this role include: - A high school diploma or equivalent; a degree in marketing or a related field is preferred. - 0-2 years of experience in telemarketing, sales, or customer service. - Excellent communication, interpersonal, and negotiation skills. - Strong problem-solving and time-management abilities. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing requirements. This is a full-time, permanent position suitable for fresher candidates. The preferred education level is a Bachelor's degree. Proficiency in English is required, and knowledge of Hindi is preferred. The work location is in Ernakulam, Kerala, and the role requires in-person presence.,

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