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Telecaller

Mechanic For You

2 - 31 years

0 Lacs

Kannuru, Bengaluru/Bangalore

Posted:1 month ago| Platform: Apna logo

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Skills Required

painting service scheduling analyze assessment crm excel communication mobile training

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Telecaller – Car Denting & Painting Company: Mechanic for You Location: Bangalore (Work from Office) Job Type: Full-time Experience: 1–3 years preferred Salary: ₹15,000 – ₹35,000 (based on experience) + Incentives Job Overview: Mechanic for You is looking for an enthusiastic and customer-focused Telecaller to manage incoming leads and outbound calls related to Car Denting & Painting services. Your role will involve guiding customers through service options, collecting images of damage, providing estimates, and scheduling appointments. Key Responsibilities: Handle inbound & outbound customer calls professionally and promptly Explain our Car Denting & Painting services clearly Request customers to share photos of damaged car panels via WhatsApp Analyze image-based input and categorize dents as major or minor Quote prices based on dent type: ₹3700 per panel for minor dents For major dents, inform customer extra charges will be confirmed after technician assessment Negotiate prices courteously (minimum price allowed: ₹3500 per panel) Maintain follow-up for confirmation, pick-up scheduling, and technician visits Update leads and customer interactions in CRM or Excel sheet Requirements: Proven experience as a telecaller, customer care executive, or similar role Good communication skills in English, Hindi, and Kannada Basic understanding of automobiles/denting-painting processes (preferred) Confident in using WhatsApp, mobile apps, and basic CRM tools Patient, persuasive, and customer-service oriented Benefits: Fixed salary + Attractive performance-based incentives Training on technical aspects and customer handling Opportunity to grow within the company Supportive work environment

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