Telecaller

Job Title: Telecaller

Job Summary

We're seeking a skilled Telecaller to manage inbound and outbound calls for our Hair Transplant Clinic. As a Telecaller, you'll play a key role in providing exceptional customer service, generating leads, and promoting our services.

Key Responsibilities

1. Inbound Calls: Handle incoming calls from patients, answering queries and providing information about our hair transplant services.

2. Outbound Calls: Make outbound calls to potential patients, promoting our services and generating leads.

3. Patient Follow-up: Follow up with existing patients to ensure satisfaction and encourage referrals.

4. Data Management: Maintain accurate records of calls, patient interactions, and lead generation.

Requirements

1. Experience: Prior experience in telecalling or customer service is desirable.

2. Communication Skills: Excellent communication, interpersonal, and persuasion skills.

3. Product Knowledge: Basic knowledge of hair transplant procedures and services.

4. Technical Skills: Familiarity with CRM software and telecalling tools.

What We Offer

1. Competitive Salary: Attractive salary package with incentives.

2. Growth Opportunities: Opportunities for professional growth and development.

3. Supportive Environment: Collaborative and supportive work environment.

Ideal Candidate

1. Communication Expertise: Strong verbal and written communication skills.

2. Customer-Centric Approach: Patient-focused approach with a strong desire to provide excellent customer service.

3. Results-Driven: Ability to meet targets and generate leads.

Job Type: Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Language:

• Malayalam (Preferred)
• English (Preferred)