Job Summary: We are looking for enthusiastic and customer-focused individuals to join our inbound call center team. In this role, you will receive calls from customers and assist them with queries or concerns. Good English communication is very important because you will be speaking with clients/customers directly, and clear communication ensures a better customer experience. Responsibilities: Answer inbound customer calls in a polite and professional manner. Listen actively and understand customer queries. Provide accurate information and resolve issues effectively. Maintain call records and follow company guidelines. Ensure high levels of customer satisfaction Why English is Important for This Role: Customers expect clear communication and professional interaction. Good English helps avoid misunderstandings and improves customer satisfaction. Strong communication builds trust and makes problem-solving faster.

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