telecaller

Job Summary:

We are looking for a confident and motivated Telecaller to join our Immigration Consulting team. The ideal candidate should have excellent communication and convincing skills to connect with potential clients, explain immigration services, and generate qualified leads for counseling and visa filing teams.

Key Responsibilities:

• Make outbound calls to potential clients who have shown interest in immigration or overseas opportunities.
• Explain company services related to visa filing, PR, study abroad, and immigration programs (Canada, Australia, UK, etc.).
• Handle inbound inquiries from calls, emails, and social media channels.
• Maintain and update client information in CRM or database.
• Follow up with clients to ensure conversions and appointment scheduling.
• Coordinate with visa counselors and filing officers to manage leads efficiently.
• Meet daily and monthly call and conversion targets.
• Provide accurate information while maintaining confidentiality and professionalism.
• Build and maintain positive relationships with clients.

Required Skills and Qualifications:

• Minimum 12th pass or graduate in any discipline.
• 0 to 1 year of telecalling or customer service experience, preferably in immigration, education consultancy, or service sales.
• freshers can also apply
• Excellent communication and interpersonal skills (English and Hindi; other regional languages are a plus).
• Strong convincing and negotiation ability.
• Good computer knowledge (MS Office, Excel, CRM tools).
• Ability to work independently and meet targets.
• Positive attitude, patience, and a professional phone manner.

Preferred Experience:

• Prior experience in immigration, study abroad, or visa consultancy firms.
• Knowledge of visa categories (student visa, PR, work visa, visitor visa, etc.).
• Understanding of lead generation and sales follow-up processes.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person