Telecaller

0 years

2 - 3 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Make outbound calls to potential customers based on provided leads or cold calling
  • Explain products/services clearly and persuasively to generate interest
  • Handle inbound calls and resolve customer queries professionally
  • Maintain call logs, update ERP systems, and follow up on leads
  • Achieve daily/weekly/monthly call and conversion targets
  • Coordinate with sales or support teams for escalations or closures
  • Collect feedback and report customer insights to improve service.
  • Attractive Incentives
  • Excellent verbal communication in [English/Hindi/Telugu – customize as needed]
  • Strong listening and interpersonal skills
  • Ability to handle rejection and remain motivated
  • Basic computer proficiency (MS Office, CRM tools)
  • Prior experience in telecalling, BPO, or customer service is preferred
  • Any graduate

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person

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