Posted:3 days ago| Platform: SimplyHired logo

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Job Type

Full Time

Job Description

Job Title: Telecaller

Experience Required: 1 to 2 years

Location: Bhopal

Job Summary:

We are looking for an experienced Telecaller with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.

Key Responsibilities:

  • Make outbound calls to potential and existing customers.
  • Answer incoming calls and resolve customer queries.
  • Provide accurate information about products/services.
  • Maintain call records, customer details, and follow-up status in Excel/Word.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Build and maintain good customer relationships.
  • Work closely with the sales/support team for smooth operations.

Required Skills:

  • Minimum 1 years of telecalling/inside sales experience.
  • Strong verbal and written communication skills (English/Hindi/).
  • Proficiency in MS Excel & MS Word.
  • Ability to handle customer objections and provide solutions.
  • Target-driven, confident, and self-motivated.

Qualifications:

  • Graduate/12th Pass (with relevant experience).
  • Prior experience in telecalling, customer service, or sales preferred

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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