Telecaller – Accounts Support

Job Description

1. Generate Leads: Reach out to potential clients via phone calls to generate leads and promote products/services. 2. Account Management: Manage existing client relationships, respond to queries, and provide account-related information. 3. Billing and Invoicing: Discuss billing and invoicing matters with clients, resolve issues, and ensure timely payments. 4. Client Communication: Communicate with clients to understand their needs, provide solutions, and resolve concerns. 5. Data Entry: Update client information, call logs, and sales data in the CRM system. 6. Sales Targets: Meet sales targets and contribute to the growth of the organization. ## Requirements: 1. Accounts Knowledge: Basic understanding of accounting principles, billing, and invoicing. 2. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex information clearly. 3. Telecalling Experience: Prior experience in telecalling or customer service, preferably in an accounts or finance domain. 4. CRM Software: Familiarity with CRM software and ability to manage data effectively. 5. Result-Oriented: Ability to meet sales targets and work in a fast-paced environment. ## Skills: 1. Strong Communication and Interpersonal Skills 2. Accounts and Finance Knowledge 3. Telecalling and Sales Experience 4. CRM Software Proficiency 5. Result-Oriented and Target-Driven ## Education: 1. Bachelor's Degree in Commerce, Accounting, or Finance 2. Relevant certifications in accounting or sales