Telecaller

Job Title: Tele Caller

Job Summary:
We are seeking a proactive and confident Tele Caller to handle day-to-day client interactions. The role involves calling existing and potential clients, maintaining relationships, and ensuring smooth communication between clients and the company.

The ideal candidate should possess strong communication skills, a polite and professional manner, and the ability to engage clients effectively.

Key Responsibilities:

• Make daily outbound calls to clients as per the call list.
• Follow up with clients regarding inquiries, updates, or pending matters.
• Provide accurate information about our services/products to clients.
• Maintain client interaction records and update CRM/Excel sheets regularly.
• Build and maintain positive relationships with clients to ensure long-term engagement.
• Coordinate with internal teams to address client queries or issues promptly.
• Support the business team by scheduling client meetings or appointments when required.
• Ensure professionalism and courtesy in all client communications.

Requirements:

• Proven experience as a Tele Caller, Customer Service Executive, or similar role.
• Excellent verbal communication skills in Hindi and English (additional languages will be an advantage).
• Good listening skills and the ability to handle client conversations with patience.
• Basic knowledge of MS Office/CRM tools.
• Ability to work independently as well as in a team.
• Strong organizational and follow-up skills.

Employment Type: Full-time

Job Type: Full-time

Pay: From ₹10,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)