Tele Sales Executive

Shriram Life Insurance

0 - 1 years

0 - 2 Lacs

hyderabad

Posted:-1 days ago| Platform:

Apply

Skills Required

communication skills team skills convincing power management skills leadership skills interpersonal skills public speaking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Handle high volumes of inbound and outbound calls in a fast-paced call centre environment.
Follow approved communication scripts while addressing a wide range of customer inquiries.
Identify customer needs, clarify information, and provide accurate solutions or alternative options.
Record all customer interactions clearly and accurately in the CRM system.
Collaborate with team members and other departments to resolve customer concerns efficiently.
Meet or exceed daily and weekly call-handling targets, KPIs, and performance goals.
Stay informed on company products, services, promotions, and policies to provide accurate assistance.
Escalate complex issues as needed and provide input to improve customer service workflows.
Maintain a professional, positive, and customer-focused attitude on every call.

More Jobs at Shriram Life Insurance

Branch Manager- Agency Sales- Life Insurance

Beawar, Jaipur

3 - 6 yrs

INR 2 - 5 Lacs

Channel Marketing Manager

Greater Hyderabad Area

Experience: Not specified

Salary: Not disclosed

Assistant Business Manager

Salem, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Assistant Regional Manager

Udaipur, Chennai, Delhi / NCR

8.0 - 13.0 yrs

INR 8 - 13 Lacs

Business Manager

Salem, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.