1 - 4 years

0 Lacs

Posted:19 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

  • Make outbound calls to potential and existing patients to promote Eye Mantras services (e.g., LASIK, Cataract Surgery, Retina care, etc.)
  • Explain hospital offerings clearly and confidently to increase patient bookings.
  • Follow up on leads generated through marketing campaigns, websites, and social media platforms.
  • Schedule appointments and maintain accurate records of calls and outcomes.
  • Build and maintain a strong rapport with patients, addressing queries and concerns.
  • Meet daily/weekly/monthly targets for calls and conversions.
  • Coordinate with the front desk and marketing team to streamline appointment booking.
  • Collect feedback and escalate unresolved issues to the concerned department.

Requirements:

  • Proven experience in telesales, telecalling, or a similar customer service/sales role.
  • Excellent verbal communication skills in Hindi and English (additional regional languages are a plus).
  • Confident, patient-friendly, and persuasive with the ability to handle objections.
  • Basic computer skills (MS Excel, CRM tools).
  • Healthcare or eye hospital experience is an advantage but not mandatory.
  • Minimum education: graduation preferred.

Interested Candidates can share their CVs at 9718013636

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