Company Description A.K.A.A.L. Overseas is your trusted partner for Student and Tourist Visas, dedicated to empowering your global dreams with clarity, care, and confidence. Our team of experienced visa consultants and education counsellors provide personalized, end-to-end support for both Student and Tourist Visas. We simplify the visa process with expert guidance, transparent communication, and genuine care, ensuring your application is strong, timely, and stress-free. From career and country guidance to pre-departure support, we stand by your side at every step. Join us in building your global future together. Role Description This is a full-time on-site role for a Tele Counsellor - Student & Tourist Visa, located in Sahibzada Ajit Singh Nagar. The Tele Counsellor will be responsible for providing career and educational counseling to students, guiding clients through the Student and Tourist Visa process, handling customer inquiries, and offering exceptional customer service. Daily tasks include career guidance, university and course selection assistance, visa documentation and filing, and tourist visa planning. Qualifications Proficiency in Student Counseling and Career Counseling Strong Communication and Customer Service skills Knowledge of the Education sector and visa processes Excellent interpersonal and organizational skills Ability to work independently and handle multiple tasks Experience in the visa consultancy industry is an asset Bachelor's degree in a relevant field preferred

Job Overview: We are looking for a dynamic and results-driven Telecalling Sales Executive to join our team. The ideal candidate will be responsible for handling inbound and outbound calls for student and tourist visa inquiries, converting leads into walk-ins, and achieving monthly sales targets. Experience in the overseas education or immigration industry will be a strong advantage. Key Responsibilities: Conduct telecalling to prospective leads for student and tourist visa services. Convert telephonic inquiries into walk-in consultations. Follow up on leads through calls, WhatsApp, and emails to maintain engagement and push conversions. Maintain detailed records of interactions and lead status on CRM or assigned platforms. Meet and exceed assigned monthly sales targets and KPIs. Provide accurate information regarding visa processes, documentation, and services offered. Work collaboratively with counsellors and other team members to ensure smooth conversion and handover of leads. Maintain professionalism and client confidentiality at all times. Requirements: Minimum 1 year of experience in telecalling sales, preferably in the overseas education or immigration industry. Strong communication skills in English, Hindi, and Punjabi. Persuasive and confident with a strong ability to convert leads. Goal-oriented mindset with a proven track record of achieving targets. Good knowledge of basic computer applications (MS Office, CRM tools, etc.). Ability to handle pressure and multi-task in a fast-paced environment. Perks & Benefits: Competitive salary with performance-based incentives. Supportive and positive work environment. Opportunities for growth and development in the overseas consultancy sector.