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Tele Sales Executive

1 - 4 years

0 - 3 Lacs

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Telesales Business Loan Convincing Ability Outbound Sales Personal Loans Loan Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview: Responsible for outbound sales calls, improving loan funnel conversions, ensuring process adherence, and maintaining high customer satisfaction in the lending vertical. Key Responsibilities: 1. Outbound Sales Calling (30%) - Make daily calls with a 70% connect rate, follow up on disbursals, KYC, and documents, and assist borrowers with Quick Eligibility Checks (QECs). 2. Funnel Improvement (50%) - Drive Counselling to QEC and Docs pending to submit conversions while ensuring smooth movement across funnel stages. 3. Process & Quality Adherence (10%) - Maintain 90% adherence to telesales quality standards with an effective sales pitch and compliance adherence. 4. Customer Satisfaction (CSAT) (10%) - Achieve a CSAT score of 4.5 (90%) through positive borrower interactions and survey feedback.

More Jobs at CarePal Money

Tele Sales Executive

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

1 - 4 yrs
|

INR 0 - 3 Lacs

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CarePal Money
www.carepalmoney.com

Financial Services

Andheri East Mumbai +

11-50 Employees

1 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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