1 - 4 years
0 - 3 Lacs
Mumbai Suburbs, Mumbai, Mumbai (All Areas)
Posted:2 months ago|
Platform:
Work from Office
Full Time
Overview: Responsible for outbound sales calls, improving loan funnel conversions, ensuring process adherence, and maintaining high customer satisfaction in the lending vertical. Key Responsibilities: 1. Outbound Sales Calling (30%) - Make daily calls with a 70% connect rate, follow up on disbursals, KYC, and documents, and assist borrowers with Quick Eligibility Checks (QECs). 2. Funnel Improvement (50%) - Drive Counselling to QEC and Docs pending to submit conversions while ensuring smooth movement across funnel stages. 3. Process & Quality Adherence (10%) - Maintain 90% adherence to telesales quality standards with an effective sales pitch and compliance adherence. 4. Customer Satisfaction (CSAT) (10%) - Achieve a CSAT score of 4.5 (90%) through positive borrower interactions and survey feedback.
CarePal Money
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
3.0 - 3.5 Lacs P.A.
Experience: Not specified
1.56 - 2.16 Lacs P.A.
Experience: Not specified
0.9 - 2.0 Lacs P.A.
Experience: Not specified
0.5 - 2.25 Lacs P.A.
Experience: Not specified
1.44 - 1.8 Lacs P.A.
Experience: Not specified
0.2 - 0.25 Lacs P.A.
Experience: Not specified
0.12 - 0.3 Lacs P.A.
3.0 - 4.0 Lacs P.A.
1.5 - 3.25 Lacs P.A.
Experience: Not specified
1.75 - 3.0 Lacs P.A.