Tele-counselor

Company Description

Institute of Professional Banking, Gurugram

Education

Premier Institute that offers training in Retail Banking while enabling placement in the BFSI sector.

📞+91 99911-84333

M2 , Ground Floor , Old DLF Colony, Sector 14, Gurugram 122001

Role Description

This is a full-time on-site role for a Tele-counsellor at the Institute of Professional Banking in Gurugram. The Tele-counsellor will be responsible for reaching out to potential students via phone, providing information about banking courses, and addressing queries. Additional responsibilities include following up with leads, maintaining records of communications, and assisting with the enrolment process. The Tele-counsellor will also participate in promotional activities to attract and engage students.

Qualifications

• Excellent verbal communication and interpersonal skills
• Proficiency in making telephone calls and handling inquiries
• Ability to maintain accurate records and follow-up with potential students
• Strong organizational and time-management skills
• Experience in counselling, customer service, or tele-calling fields is a plus
• Bachelor's degree in any discipline