Tele Collection Executive

1 - 31 years

0 Lacs

Posted:2 months ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Tele Collection Executive Location: Thane (W), Ashar IT park, Waghle Estate Job Type: Full-Time Experience Level: 1–2 Years Job Summary: We are seeking a dynamic and result-oriented Tele Collection Executive to join our team. The ideal candidate should be a Graduate with good communication skills and the ability to handle customer interactions professionally. Key Responsibilities: Make outbound calls to customers with overdue personal, business, or consumer loans. Coordinate customers about their pending EMIs and payment due dates. Maintain a polite and professional attitude while handling customer queries. Record call details and payment commitments accurately in the system. Escalate unresolved issues to the senior team as needed. Achieve daily/weekly/monthly collection targets. Provide regular updates and feedback to the team lead. Follow company policies and comply with all regulatory requirements. Key Requirements: HSC or Graduate in any stream. 1–2 years of experience in telecalling, customer service, or collections preferred. Excellent verbal communication skills in English and [other local/regional languages]. Basic computer skills (MS Office, CRM systems). Strong listening, negotiation, and persuasion skills. Regards, Shruti G. | 9307965803 Recruiter TL

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