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YES BANK
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Tele Calling Executive

Tele Calling Executive

YES BANK

0 years

0 Lacs

chennai tamil nadu india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

crm tools conflict resolution customer service microsoft office suite

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

YES BANK is a leading private sector bank in India specializing in Retail, MSME, and Corporate banking services. With over 1200 branches nationwide, the bank leverages advanced technology and industry expertise to offer innovative financial solutions tailored to meet the evolving needs of its diverse customers. Trusted for processing one in three UPI transactions across the country, YES BANK is committed to transparency, growth, and stakeholder satisfaction. The organization fosters a culture of learning, innovation, and sustainability while empowering communities and unlocking individual potential. Joining YES BANK means becoming part of a dynamic team dedicated to shaping the future of banking through collaboration and excellence.

Role Description

This role is for a full-time Tele Calling Executive based on-site in Chennai. The Tele Calling Executive will be responsible for making outbound and receiving inbound calls to provide exceptional customer service, resolve client queries, and promote banking products and services. The role will also involve maintaining accurate customer records, supporting sales initiatives, and building effective customer relationships to ensure satisfaction and loyalty.

Qualifications

Strong communication and interpersonal skills, including fluency in English, Tamil, and/or other regional languages
Proficiency in customer service and conflict resolution
Basic knowledge of financial products and banking services
Ability to work effectively in a fast-paced, target-oriented environment
Organizational skills and attention to detail for accurate record-keeping
Previous experience in telecalling or customer service is a plus
Proficiency in using CRM tools and familiarity with Microsoft Office Suite
Minimum educational qualification: High school diploma or equivalent; a degree in any discipline is preferred

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Tele Calling Executive