Tele Calling Executive

We are looking for a detail-oriented and communicative Data Entry & Tele calling Executive to join our team. In this dual-role, you will be responsible for maintaining accurate records while acting as a primary point of contact for our customers.

The ideal candidate is someone who can balance high-speed data processing with a friendly, professional phone manner to drive customer engagement and data integrity.

Key Responsibilities

Tele calling & Outreach:

• Outbound Calling: Conduct cold calls or follow-up calls to prospective leads to introduce products/services.
• Lead Qualification: Filter and qualify leads based on specific criteria before passing them to the sales team.
• Customer Support: Handle inbound inquiries, provide basic product information, and resolve customer grievances.
• Appointment Scheduling: Coordinate and book meetings or demos for the business development team.

Data Management:

• Database Entry: Accurately input customer information, call logs, and transaction details into the CRM/MS Excel.
• Data Cleaning: Regularly verify and update existing records to ensure the database remains current and error-free.
• Reporting: Compile daily or weekly reports on call volume, conversion rates, and data entry progress.
• Documentation: Maintain physical or digital filing systems for easy retrieval of information.

Skills & Qualifications

Experience: 0–2 years in tele calling, customer service, or data entry roles.

Education: High School Diploma or Bachelor’s Degree in any field.

Typing Speed: Minimum 30–40 WPM with high accuracy.

Tech Skills: Proficiency in MS Office (Excel, Word) and familiarity with CRM software.

Communication: Excellent verbal and written communication skills in Tamil & English

**** Freshers also can apply****

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Work Location: In person