Posted:9 hours ago|
Platform:
On-site
Full Time
Answering Healthcare Inquiries: Handle incoming calls from patients, caregivers, and healthcare professionals seeking information and assistance.
Medical Information: Provide accurate and up-to-date information regarding healthcare services, medical conditions, treatment options, and facility locations.
Appointment Scheduling: Assist patients in scheduling medical appointments, consultations, and follow-up visits.
Insurance Verification: Verify patient insurance information, eligibility, and coverage for medical services.
Patient Support: Offer emotional support and guidance to patients and caregivers, especially during stressful or sensitive situations.
Medical Records Access: Facilitate access to medical records, test results, and documentation as needed, while ensuring patient privacy and compliance with HIPAA regulations.
Complaint Resolution: Address patient complaints, concerns, and feedback professionally and effectively, escalating issues as necessary.
Follow-Up: Conduct follow-up calls with patients to ensure their satisfaction and gather feedback on their healthcare experience.
Electronic Health Record (EHR) Usage: Utilize electronic health record systems to access patient information and update records as required.
If any query please call on:- 9773331765
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
Language:
Work Location: In person
Purple Heron Hospitals
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