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Tele Calling Executive

Tele Calling Executive

MBE Worldwide

1 years

1 - 3 Lacs

Connaught Place

Posted:20 hours ago| Platform: GlassDoor logo

Apply

Skills Required

logistics tracking database resolve pricing communication crm persuasion

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Make outbound calls to prospective clients and explain our logistics services (e.g., freight, courier, transport, warehousing).
Answer incoming calls and respond to customer queries related to shipment tracking, delivery status, pick-up requests, and documentation.
Follow up on leads, quotations, and client feedback to ensure conversion and client satisfaction.
Maintain and update customer database (CRM).
Inside Sales for New and Existing Customers
Handling of Queries and Preparing Quotations to customers for Sea & Air Import-Export
Coordinate with the operations team to resolve delivery issues or escalate concerns when necessary.
Explain pricing, timelines, and value-added services clearly to clients.
Achieve daily/weekly call targets and assist the sales team in lead generation and closures.

Requirements:

Any Bachelor's degree.
Good verbal communication skills in English, Hindi,
Experience in logistics, or courier industry is an advantage.
Basic computer knowledge and proficiency in MS Office or CRM tools.
Strong listening, persuasion, and customer-handling skills.
Ability to multitask and work under pressure.

Working Hours: 9:00 AM – 6:00 PM (Monday to Saturday)

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund

Experience:

Logistics: 1 year (Preferred)

Language:

English (Preferred)

Work Location: In person

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