Tele Calling Executive

Job Description:

We are looking for a motivated and results-driven Telecaller to join our team. As a Telecaller, you will play a key role in generating leads, building customer relationships, and providing excellent customer service. If you have strong communication skills and enjoy interacting with people, this position is perfect for you.

Key Responsibilities:

- Make outbound calls to potential customers to promote products/services.

- Handle inbound inquiries and follow up with customers as needed.

- Provide detailed information about the company's offerings and answer customer questions.

- Maintain and update a database of customer information and call logs.

- Meet daily/weekly/monthly targets for call volume and sales/conversions.

- Follow up on leads and schedule appointments for further consultations.

- Maintain a positive and professional attitude in every interaction.

- Collaborate with the sales and marketing team to refine calling strategies.

- Provide feedback and suggestions to improve customer engagement and sales processes.

Requirements:

- High school diploma or equivalent; a bachelor's degree is a plus.

- Previous experience in a similar role (telecalling, customer service, or sales) is a plus but not mandatory.

- Excellent verbal communication skills and a clear, pleasant phone manner.

- Ability to handle rejection and maintain a positive outlook.

- Basic computer skills, including knowledge of CRM software and MS Office.

- Strong time management and organizational skills.

- Ability to work independently and as part of a team.

Job Types: Full-time, Permanent, Fresher

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person