Tele Calling Executive (English & Hindi)

You will be responsible for handling incoming calls and providing support, information, or assistance to customers in Hindi. Additionally, you will manage leads generated from various sources and assign them to the appropriate sales team members. It is important to maintain clear and professional communication with clients both verbally and in writing, including addressing customer complaints and resolving issues promptly. You will be tasked with managing call flow, prioritizing tasks, and ensuring efficient call management. Moreover, you must maintain accurate records of calls, customer interactions, and other relevant information. Coordination with other departments, such as sales or technical support, may be required to resolve customer issues or facilitate communication. Strong fluency in Hindi is essential for this role, while proficiency in English and other languages may be advantageous. Having familiarity with telephone systems, basic computer skills (e.g., MS Office), and other relevant software or tools will be beneficial. This is a full-time position with benefits including commuter assistance, health insurance, and Provident Fund. The schedule is during day shifts and the work location is in person. If you are interested in this opportunity, you can speak with the employer at +91 9999999999.,